Reasons To Shop With Us
Free Standard Delivery Over €295*
By shopping at Big Bathroom Shop you can benefit from a quick and efficient delivery service.
*Our standard delivery option is 2-7 working days free to mainland Ireland for orders over €295. There is a €19.95 delivery fee for orders under €295. This is confirmed on the product pages, and at both basket & checkout stages.
To give us the flexibility to ensure that your delivery reaches you in perfect condition, we use a range of courier services who offer kerbside delivery. Deliveries will not be made on bank holidays, so please allow extra time for your order to arrive during these times, especially throughout the Easter and Christmas periods.
30 Day Money Back Guarantee
At Big Bathroom Shop we operate a 30 day returns policy, so, if you’re not completely satisfied with your purchase, you can return your order within 30 days of receiving it.
To speak with a member of our customer service team, call 1800 851 237 (IE) or (+44) 0330 027 1032 (UK) – Lines are open Monday to Friday 8.30am-5pm. Full details of our returns policy can be found here.
Up to 20 Years Warranty
We are proud of our product catalogue, and the lengthy guarantees we offer reflect the high quality and premium standards. Each product is backed by a comprehensive warranty for added reassurance, and depending on the product, the warranty length could be 2, 5, 10 or 20 years. Details are specified on the product pages.
Excellent Customer Rating
Our aim is to provide an exceptional standard of customer service and we are proud to have been rated as “Excellent” on Trustpilot. Read our customer reviews.
100% Secure Shopping
We know how important it is to provide our customers with a secure online shopping experience, and by shopping at Big Bathroom Shop you can be assured of the very highest levels of security, starting with our HTTPs site. We operate under an HTTPs protocol, which is indicated by the padlock icon at the top of your browser - this means the communications between your browser and our site are encrypted, ensuring a completely secure site.
Personal information, bank details, debit and credit card numbers and all your data will remain completely confidential thanks to our 128-bit encryption technology.
100% secure payment is guaranteed on all our payment methods. Within the secure framework of the 3D system and to ensure the highest level of security during your purchase, we offer an additional level of protection of Verified by Visa and the secure code for Mastercard. We take your security very seriously, that’s why we will always send you a request requiring confirmation to verify the authenticity of each additional purchase.